1. WHAT THIS POLICY COVERS

This is the SLVR Prohibited Items Policy, operated by SLVR Partners LLC ("SLVR," "we," "us"). It applies to everything a member offers through SLVR: a marketplace listing, a swap post on the Swaps board, and a trade offer made against another member’s listing. Where this policy says listing, read it as covering all three. It binds buyers and sellers alike: buying an item you know to be prohibited is as much a breach as offering one.

Where this policy sits. The SLVR Terms of Service (/terms) are the master agreement, and this policy is one of the five documents that together form your agreement with SLVR. Under Section 2 of the Terms this policy controls what may and may not be offered here, and the Terms govern everything else, including eligibility, acceptable use, disclaimers, the limit on SLVR’s liability, and how a dispute with SLVR is resolved. The Buyer & Seller Agreement governs how an order, a swap, or a trade runs once it exists, including what a buyer can claim when an item turns out to be one this policy forbids.

Why it is its own document. This list will change as the marketplace does. Keeping it here rather than inside a contract means it can be brought up to date when something new turns up, instead of waiting on an amendment cycle. Section 8 says how a change takes effect.

If you are not sure, ask before you list. Email help@slvr.ag and describe the item. A question costs you nothing. A listing that has to come down costs you the sale and counts against your account standing under Section 13 of the Buyer & Seller Agreement.

2. WHAT BELONGS ON SLVR

SLVR is a marketplace for collectible coins and bullion. The listing form asks you to place your item in one of its coin categories — United States issues by denomination, gold, colonial, territorial and pattern coinage, commemoratives and medals, proof and mint sets, and bullion coins — and that taxonomy is a fair statement of the scope. What came with the coin belongs with it: its holder, its grading label, its certificate of authenticity, and the mint packaging it was issued in.

Anything that is not a coin or a bullion item does not belong here, however collectible it is. Jewelry, watches, sports cards, stamps, coin-collecting supplies, digital goods, services, and a lot made up of items that are not coins are all outside the scope, and so is anything you cannot honestly file under one of those categories. A prohibited or non-coin item is one of the reasons a member can pick when reporting a listing or a swap post, and it is a reason SLVR acts on. If your item sits at the edge of the taxonomy, ask first rather than listing it and finding out.

3. WHAT MAY NOT BE LISTED, OFFERED, OR TRADED

None of the following may be listed on the marketplace, posted or offered in a swap, offered in a trade, or shipped through SLVR.

• Counterfeits, replicas, and copies. An item that is not what it purports to be: a counterfeit, a replica, a reproduction, a modern copy, or a fantasy piece struck to resemble a coin that was never issued that way. A replica is prohibited here even when it is marked as a copy and even when the listing says what it is, because SLVR is not a venue for them. If you suspect something in your own collection is not genuine, do not list it.
• Altered items passed off as original. An item whose date, mint mark, surfaces, or design has been worked on to make it appear to be something it is not — an added or removed mint mark, a re-engraved or tooled detail, plating, whizzing, or artificial toning presented as original. Cleaning, conservation, and repair are a different matter: they are permitted and they must be disclosed, under Section 3 of the Buyer & Seller Agreement. What is prohibited is the concealment.
• Items misrepresented as to origin, grade, or authenticity. A listing that states a grade the item does not carry, a grading service that did not assign it, a mint, year, or country it is not from, or a provenance you cannot stand behind, is prohibited whatever the item itself turns out to be. The misrepresentation is the violation.
• Stolen property. An item that was stolen, or that you know or have reason to suspect was, or that you cannot show you own or are authorized to sell. Suspected stolen property is a report reason, and where a report or a claim points to theft, SLVR may give what it holds to law enforcement, as Section 7 of the Privacy Policy describes.
• Items removed from an archaeological site in violation of law. Anything excavated, recovered, or removed from a site, a wreck, or protected ground in breach of the law of the place it came from, or exported from there unlawfully. A ground find or a shipwreck recovery is not prohibited because of what it is; it is prohibited when the recovery or the export was unlawful.
• Items restricted as cultural property. Anything that may not lawfully be imported, exported, or sold because it is protected as cultural property or as an antiquity, including material covered by an import restriction the United States has agreed with another country. Where the origin of an item makes that a live question, showing that it may lawfully be sold here is your job, not ours.
• Items violating export controls. Anything you may not lawfully sell, export, transfer, or ship under United States export control or sanctions law, or to a person or a place those laws put out of reach. SLVR does not screen for this. Section 5 is explicit about what SLVR does not check, and this is one of the items on that list, so it falls entirely on you.
• Items with removed, altered, or transferred certification numbers. Along with tampered holders and reproduced labels and stickers. Section 4 sets this out, and it is the part of this policy SLVR is least able to detect on its own.
• Items that infringe intellectual property. Unauthorized copies, counterfeit packaging, holders, labels, stickers, or holograms; a reproduction of a design or a mark you have no right to reproduce; and photographs, text, or listing content taken from another seller’s listing or from another site. Section 11 of the Terms is how a rights holder gives SLVR notice of an infringement.
• Non-coin items outside the scope of the marketplace. Section 2 says what the marketplace is for.
• Anything SLVR cannot lawfully facilitate the sale of. This is the catch-all and it is deliberate. If SLVR cannot lawfully host the offer, hold and settle the money, or let the package move, the item is prohibited whether or not it is named above. That covers anything whose sale is unlawful where either member is, anything needing a license or permit that neither of you holds, and anything a court order or other legal process stops you from selling.

A carrier has its own rules. A shipping label bought through SLVR is a carrier’s service. The carrier decides what it will accept, how it must be packed, and what it may be declared as, and SLVR cannot waive any of that. A carrier may refuse, hold, or return a package whatever this policy says, and Section 6 of the Buyer & Seller Agreement covers shipping between two members.

Some violations are about conduct rather than the item. Manipulating a price, inflating a declared value to extract a cash difference, transacting between accounts you control, or steering a deal off SLVR are breaches of Section 13 of the Buyer & Seller Agreement and of Section 8 of the Terms rather than of this policy, even though the report flows in Section 7 let a member raise them from the same place.

4. HOLDERS, LABELS, AND CERTIFICATION NUMBERS

A graded coin is bought on the strength of its holder and its label, so this policy treats the holder as part of the item.

• A holder that has been altered, tampered with, opened, or reassembled may not be listed, and neither may a holder whose coin is not the coin the label describes.
• A certification number that has been removed, altered, or transferred from another holder may not be listed. Nor may a number be invented to fill the field, copied from a different coin, or reused across holders. If you state a number, it must be the number on the holder for the coin you are selling.
• A grading label, hologram, or sticker that is counterfeit, reproduced, moved from another holder, or reattached may not be listed. Where a listing says a coin carries a CAC sticker, that sticker must be genuine, unaltered, and properly affixed to that holder.

Be clear about how thinly this can be enforced. SLVR does not verify a certification number against any grading service, registry, or database, does not check that it is a validly formed number, and does not prevent the same number appearing on more than one member’s listing. A certification number on SLVR is what the seller typed. The rules above are therefore obligations on you rather than controls SLVR operates: they bite when another member reports a listing, and through the Not as Described claim in Sections 7 and 8 of the Buyer & Seller Agreement, which treats a stated certification number that is not the number on the holder, and a holder that has been altered or tampered with, as grounds for a claim on an order.

5. WHAT SLVR DOES NOT CHECK

Read this before you assume an item on SLVR has been through anything.

• SLVR does not screen, verify, or pre-approve listings. A listing goes live when you publish it. No person and no automated filter looks at it first, and the same is true of a swap post and of a trade offer.
• SLVR does not authenticate, grade, appraise, weigh, assay, or test anything a member offers, and never has the item in its hands — items ship from one member to the other. Section 14 of the Terms says the same thing as a disclaimer.
• SLVR does not check title, provenance, export status, or cultural-property status, does not consult or maintain any database of coins or of people, and cannot tell you whether an item was lawfully excavated, exported, or acquired.
• SLVR does not promise to monitor. We may act on anything we see, and we do work through reports, but we do not undertake to go looking, and not acting on one breach does not waive the right to act on another.
• Automated tools that read a photograph or a page only propose listing fields. You review them before you publish, and the listing that results is yours.

None of this makes a prohibited item acceptable, and none of it is a defense. It means the responsibility for what you offer rests with you, and that a correction normally begins with a member reporting something.

6. WHAT SLVR MAY DO ABOUT A PROHIBITED ITEM

SLVR may act on a member’s report or on its own initiative, and it does not have to wait for a report. What it may do:

• Take the item down. Removing a listing unlists the coin: it is no longer offered for sale, it returns to your own collection, and the reason is recorded against it. A swap post is taken down the same way and then shows as no longer available. A pending trade offer may be cancelled. You are told in the product and by email, with the reason.
• Warn you and leave the item up, where the problem is something you can put right yourself.
• Dismiss the report, where there is nothing in it.
• Cancel the order and reverse a credit. Where an item has already sold, SLVR may cancel the order and return the buyer’s tokens, and may reverse a credit already made to the seller and recover a shortfall, under Section 9 of the Buyer & Seller Agreement.
• Suspend or close the account. Section 13 of the Terms governs suspension, closure, what happens to your balances, and when SLVR acts first and explains afterwards. This policy does not restate that and does not add to it.

A takedown is not a refund. Removing a listing does not by itself undo an order already placed. If you bought an item and it turns out to be counterfeit, misrepresented, or otherwise prohibited, your route is a support case from the order under Section 8 of the Buyer & Seller Agreement, and the two business day window in Section 7 of that Agreement is what you have to work within. Report the listing as well, but do not wait on the report to get your money back.

Two other things worth saying plainly. SLVR records the action taken, the reason, and the administrator who took it in its admin audit log; Section 10 of the Privacy Policy is where those logs appear, and says how long they are kept. And offering prohibited or stolen property may be unlawful in itself, independently of anything in this policy or in your agreement with SLVR.

7. HOW TO REPORT SOMETHING

Report the item from the item. The report button puts it into the queue SLVR works from, attached to the listing or the post it is about; an email describing something we then have to go and find is slower.

A listing. Open the listing and choose Report listing. You pick a reason — a counterfeit or replica coin, a misleading description, a fake or altered holder, photographs that do not match the coin, a prohibited or non-coin item, suspicious or manipulative pricing, suspected stolen property, or something else — and add a description of up to 100 words. The button is on a listing that is still for sale; once an item has sold, use the routes below instead.

A swap post. Open the post and choose Report. The reasons are the same list with one difference that matters on the Swaps board — a counterfeit or replica coin, a misleading description, a fake or altered holder, photographs that do not match the coin, a prohibited or non-coin item, suspicious or manipulative declared values, suspected stolen property, or something else — because a swap turns on the value each member puts on their own items rather than on a price. A post can be reported while it is active.

A trade offer has no report button. If a member offers you something in a trade that this policy prohibits, decline the offer and email help@slvr.ag with the listing it was made against and what was offered.

What the report flow expects. You have to be signed in. You cannot report your own listing or your own swap post. You can have one open report on the same item at a time, so add anything further by email rather than filing again. Reporting is not anonymous to SLVR — the report is recorded against your account, and our team sees who filed it — but the member you report is not told who reported them.

What happens next. SLVR gives the report a reference number and emails you to confirm it has arrived. A person reviews it and then takes the item down, warns the member, or dismisses the report. You are emailed again if the item comes down. We do not email you when a report is dismissed, and we do not promise an outcome or a deadline for the review.

A report is not a claim about your own order. If you have already bought the item, the report does not get your money back and does not start a claim. Open a support case from the order under Section 8 of the Buyer & Seller Agreement. Do both where both apply.

Anything the buttons do not cover— an intellectual property claim, which Section 11 of the Terms sets out the notice for; an item you can no longer see; a member rather than a listing; or a question about whether something is allowed — goes to help@slvr.ag.

8. CHANGES TO THIS POLICY

This policy stands on its own so that it can be kept current. SLVR may change it as the marketplace changes, and when it does the new version is posted here with a new effective date at the top. Section 19 of the Terms governs notice of a change and when it takes effect.

How you accept this policy, and what gets recorded. There is no separate acceptance step for this policy. The signup form asks you to accept the Terms, the Buyer & Seller Agreement, and the Privacy Policy, and the first two of those incorporate this policy, which is what binds you to it. When you create an account, SLVR records the version of this policy in force at that moment together with a hash of its exact text, so what applied to you and when can be established later.

A change never applies retroactively to a transaction already completed, and a listing that complied when you published it does not become a past breach because this list grew. Once a change is in effect, though, it applies to what you have live: bring your listings and posts into line, or take them down.